To track your order with Barefoot-Adventure, simply enter the tracking number we’ve provided by email on our trackigng page. Please note that it may take 1-6 business days for the status of your order to appear after receiving your tracking number.

If you haven’t received a tracking number, please email us anytime at info@Barefoot-adventures.com

Due to high call volumes, you may need to leave a message, and we will get back to you as soon as possible. Your satisfaction is our priority, and we are here to help you track your order efficiently.

If you have entered the wrong delivery address by mistake, please email us at info@barefoot-adventures.com as soon as possible. If your order has already been shipped, we will do our best to correct the error afterward.

Our team at Barefoot-Adventure works diligently to ensure you receive your order as quickly as possible. However, due to high demand, delivery times may be longer in some locations. Typically, your order should arrive within 5-14 business days after we receive your payment.

If you have any questions about your order, please email us at info@barefoot-adventures.com, available 24/7.

We are always here to provide you with accurate and timely information about your order.

Yes! We offer free shipping Australia-wide on all orders. No minimum spend required — shop with confidence and enjoy fast, free delivery straight to your door.

We apologize for any inconvenience caused!

Sometimes shipping carriers make mistakes, but rest assured, we’re here to help. Simply reach out to us at info@barefoot-adventures.com, and our dedicated support team will provide you with detailed last-mile tracking information to pinpoint exactly where your order is.

If for any reason we are unable to locate your package, we will make it right by offering you a free replacement. Your satisfaction is our priority, and we’re committed to ensuring you have a smooth and worry-free shopping experience with Barefoot-Adventure.

Tracking can take up to 6 days to update, this does not mean that it has not shipped yet. It could be on route to you, sometimes there are just delays in the tracking.

To return your order or parts of it, please follow these steps:

1. Email Us: info@barefoot-adventures.com and inform us that you wish to return the order or parts of it.
2. Request Approval: Ask our customer service if we can accept the return. Please note that the return address provided is not listed on our website.
3. Prepare the Package: If the return is accepted within the allowed timeframe, pack the product safely and securely in its original packaging.
4. Ship the Package: Send the package to the return address provided by our customer service.
5. Provide Tracking Information: Email the tracking code to our customer service. That step is very important without doing that we cant give you a refund!!!
6. Receive Your Refund: Once we receive and inspect your package within 3 days of receipt, we will refund the returned products using the original payment method.

Non-Returnable Products

Please note that products fulfilling any of the following conditions cannot be returned:

1. Pre-ordered products.
2. Products that are grossly damaged or misused.

If you have any questions about the return process, please contact us at info@barefoot-adventures.com

You can cancel your order within 1 hour after placing it. To cancel, please contact us at info@barefoot-adventures.com

If the mistake was made by us, we will ensure you receive a free replacement at no additional cost!

Simply contact us via email at info@barefoot-adventures.com. Our dedicated support team will promptly address the issue and arrange for your replacement.

If you receive a damaged or defective product, it is important to contact us within 30 days of receiving the item. To report the issue, please email us at info@barefoot-adventures.com with a photo of the damaged part. For best results, take the photos on a flat surface where the label and defect are clearly visible.

In the case of a serious problem, we will guide you through the next steps based on the information you provide. For defective items, we will always send a new package free of charge. If the defect occurs again, we will refund the full purchase amount.

If you have any questions about products that were damaged upon arrival, please contact us at info@barefoot-adventures.com